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Payments & Refunds

Where can I find an invoice for my membership?
Can I Have a Free Trial?
How to Upgrade Your Account
How does the referral system work?
What’s your refund policy?
What to do if you have been double billed?
How to get into contact with support?

Troubleshooting

Some comments are missing even though the post shows a higher comment count
Troubleshooting CRM & Embed Form
Importing Charts from Legacy Platform to v3
Syncing your existing membership from the old platform
My Chat History Seems to Have Disappeared!
How to reset the application
How to Block Unwanted Messages
Azure Error – Invalid Value for ‘Content’
How to Edit the Time of a Chart
I do not know what time I was born
Bella is not responsive?
Infinite loop when trying to add a chart..
Dealing with UTC/DST chart issues and adjustments
My chart is wrong..
How to get into contact with support?
My birth details are wrong?
Bella Gave Me the Wrong Information?
Some Features Are Missing in the Mobile Version
Bella does not seem to recognize my charts..
What to do if you have been double billed?
I can not find my city in the birth location search..
I am having trouble logging into my account

Using Bella

How Bella Memory Works
How to Import Memory from ChatGPT or Claude
How to Set Context for Your Chart and 3rd-Party Charts
How to Choose Which AI Model Bella Uses in Chat
How to Edit the Time of a Chart
How to Delete a Chart
How to Change the Privacy Status of a Chart
How to Give Bella Context for 3rd-Person Charts
How to Change the Name of a Chart
What Kind of Questions Can I Ask Bella?
How to Use the Clickable Chart Feature
How to Access Daily Transits
How to Access Bella from Our iOS/Android App
A Basic Introduction to Bella (the Chatbot)
Understanding Bella’s Memory
How to Manage Your Conversation Sessions
Export Your Conversation with Bella
Customise Your Chatbot Experience with Chat Settings
How to Explore Relationship and Compatibility Dynamics with Bella
How Accurate Is Bella?

Account Management

How to delete my account?
How to download a copy of my personal details?
How the Usage Page Works: Monthly Allowance, Carryover Balance, Top-Ups, and Auto-Reload
Why We Moved from Report Credits to Usage Balance
Usage Balance FAQ: How Billing Works for Reports and Paid AI
How Bella Memory Works
How to Import Memory from ChatGPT or Claude
How to Choose Which AI Model Bella Uses in Chat
How to Set Custom Chart Colours
Importing Charts from Legacy Platform to v3
Syncing your existing membership from the old platform
Where can I find an invoice for my membership?
How to logout of my account?
How to Manage Your Conversation Sessions
How to get into contact with support?
I am having trouble logging into my account
How to cancel my membership?

Profile Management

IHDS Certification: How to Get Verified and What It Unlocks
Showcasing Your Experience, Education, Testimonials & Specialties
Creating and Optimising Your Professional Profile (Pro)
Editing Your Professional Profile: Photo, Bio, Links & Branding
Getting Started with Your HumanDesign.ai Profile

Booking System

How to Use the Booking System

Affiliate System

How to succeed as a HumanDesign.ai affiliate
How can we earn recurring income with the referral program?
How does the referral system work?
How does the multi-level affiliate system work?
How to request your affiliate payment

Business Advice

Do I need to be a Human Design Expert to have a Professional Profile?
How to offer Human Design workshops, classes and corporate offerings
How to Network and Collaborate with Other Practitioners
Creating Passive Income Through Human Design
The Power of Storytelling in Selling Human Design Services
Scaling Your Human Design Business
Turning Free Readings into Paid Services
Using Testimonials and Case Studies to Build Credibility
Building Your Brand as a Human Design Expert
Should You teach Human Design?
Pricing Your Human Design Services
Leveraging Social Media to Attract Human Design Clients
How to Build a Successful Human Design Coaching Business
Make money offering Human Design readings
How to find Human Design clients offline

Learn About HDAI

Understanding Announcements and Promotional Offers
HumanDesign.ai vs ChatGPT (and Other AI Tools)
What data/information is used to train Bella?
What Are the Future Plans for HumanDesign.ai?
Whats the story behind HumanDesign.ai?
Is my data safe with HumanDesign.ai?
How is HumanDesign.ai funded?

Professional Features

Pro Chart Sidebar: Forecast, Returns, and Similar Celebrities
Pro Tools: Transits, Planetary Positions, and Relationships
How to Use the Inspiration Library
Getting Started with Connections (Pro Networking)
Working with Content Generator Results: Editing, Saving, and Troubleshooting
Personalizing Content with Charts and Brand Voices
Content Types in the Content Generator and When to Use Them
Getting Started with the Content Generator (Pro)
Embedding forms on your website
IHDS Certification: How to Get Verified and What It Unlocks
Showcasing Your Experience, Education, Testimonials & Specialties
Creating and Optimising Your Professional Profile (Pro)
Editing Your Professional Profile: Photo, Bio, Links & Branding
Getting Started with Your HumanDesign.ai Profile
How to Choose Which AI Model Bella Uses in Chat
Using a Brand Voice to customize hd.report links and reports
Creating and Managing Your Brand Voice
How to share a report using a hd.report Link
What are white‑label hd.report Links?
Downloading, Printing, Sharing, and Troubleshooting AI Human Design Reports
Reading, Editing, and Regenerating Your AI Human Design Report
How to Configure Your AI Human Design Report (Topic, Depth & Sections)
Getting Started with AI Human Design Reports
How to Use the AI Human Design Report Generator
Troubleshooting CRM & Embed Form
CRM Best Practices
Setting up webhooks in embed forms
Creating Embed Forms
Managing leads in the CRM
Getting Started with CRM
How to Generate Human Design Reports
How to Use the Content Generator
How to Add a Brand Voice

Content Generator

Working with Content Generator Results: Editing, Saving, and Troubleshooting
Personalizing Content with Charts and Brand Voices
Content Types in the Content Generator and When to Use Them
Getting Started with the Content Generator (Pro)
Creating and Managing Your Brand Voice

Karma System

How the Karma System Works

Messaging System

How to Block Unwanted Messages
How to Control Who Can Message You

API

API Access Tiers and Billing
Agent HTTP API Reference
MCP Tools Reference
HumanDesign.ai MCP Quickstart
How to Get a Human Design API Key
Human Design API Overview
Search City Locations — Timezone & Geo Matching
Get Composite Relationship Chart — Compare Two People
Get Human Design Chart — Endpoint Guide

Migration Questions

Importing Charts from Legacy Platform to v3
Syncing your existing membership from the old platform

CRM & Embed Forms

Getting Started with CRM
Managing leads in the CRM
Creating Embed Forms
Embedding forms on your website
Troubleshooting CRM & Embed Form
CRM Best Practices
Setting up webhooks in embed forms

Report Generation

How the Usage Page Works: Monthly Allowance, Carryover Balance, Top-Ups, and Auto-Reload
Why We Moved from Report Credits to Usage Balance
Using a Brand Voice to customize hd.report links and reports
Creating and Managing Your Brand Voice
How to share a report using a hd.report Link
What are white‑label hd.report Links?
Downloading, Printing, Sharing, and Troubleshooting AI Human Design Reports
Reading, Editing, and Regenerating Your AI Human Design Report
Usage Balance FAQ: How Billing Works for Reports and Paid AI
How to Configure Your AI Human Design Report (Topic, Depth & Sections)
Getting Started with AI Human Design Reports
How to Use the AI Human Design Report Generator

Trading

Understanding the AI Trading System
Trading Bot FAQ
How the AI Trading Bot Works
Trading Bot Setup Guide

billing

Troubleshooting the Embed Code Page and Missing Chart Widget
Finding Your Invoices and Receipts

Support

How to Submit a Copyright or Legal Takedown Notice to HumanDesign.AI

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Troubleshooting

Fixes and checklists for common errors, glitches, and unexpected behaviour in the app.

Making Human Design Accessible To Everyone